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2/1/2023

How to Utilize HP Smart App to Fix Common Printing Issues?

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​Thinking of a single application that could solve all your HP Printer issues on mac from a tap or a few? Then you need to download HP Smart app for mac which is the solution that you are looking at. Installing the application assist you to set up the printer connection. In case if you want to install all the drivers, it can help you with the seamless installation process.
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​The application can solve most of your printing issues such as
  • Print spooler error
  • Printer network connectivity issue
  • Driver updates availability check
  • Find the reason for your printer is not getting connected to your system
  • Clear the print job that stuck in your printer
  • Resolve every print queue issue
  • Port mismatch with your printer and system
  • HP Printer offline issue
General requirements to have HP Smart app in your Mac system:
  • Initially you must have an HP printer that support the HP Smart app
  • Then a device that may be a computer or your hand-help device connected to a network
  • Next thing is to have a seamless network connection between the printer and the computer
  • The mobile or computer OS to have configuration of
    • Apple iOS 14 and later
    • macOS 10.14 and later
How to download and install HP Smart app on our Mac system?
The following instruction goes in hand with printer connected in wireless network. Before starting with the download and install setup, place your computer and printer close with each other not farer that 6 feet away.
  • First turn on the Wi-Fi on your computer
  • Make sure your printer and computer connected on the same local network
  • Then if your computer is using Ethernet connection, temporarily remove the USB cable and prefer connecting with the Wi-Fi network
  • Also enable Bluetooth in your computer for your HP Smart app to find and establish a connection with your printer
  • Then from your Mac system navigate to the browser of your choice
  • And enter HP Smart for Mac App Store, on instruction to prompt into the Microsoft account, don’t give access and continue
  • In case if you are setting up the HP Smart account for the first time, you have to create and sign in to that new account
  • Signing in to the HP smart account gives you access over all the available printer features
  • Then click on the plus sign to add your printer and simply follow the instruction to complete the setup
  • In case if you don’t find your printer on the Wi-Fi setup process, you have to restart your printer, reopen the HP Smart app and try reconnecting your Mac system with your printer

Diagnose and Fix of the HP Smart app:
The HP Smart app has an in-built troubleshooting feature that helps solve most of the common printing issues created with your HP printer. To utilize HP Smart app, you must have a macOS 10.14 and later.
Follow the below instruction to locate and make use of diagnose and fix feature of the HP Smart app.
  • Initially open the HP Smart app
  • Then tap on your printer name
  • Now from the top menu bar, choose Printers
  • Then from the following drop-down list choose Diagnose & Fix option
  • Next click on the Start button
  • Make sure not to close the HP Smart app while it is still running
  • You can simply follow the instruction to rule out any printing issue exist with your HP printer
  • If you still experiencing the same issue, kindly contact the HP Customer support executives for a quick and professional support

​Steps to install HP Smart app on MacBook Pro?
  • Initially turn on your Mac OS system
  • Then navigate to a browser of your choice
  • And enter HP official site to download HP smart app for mac
  • In the following page, enter your printer model number
  • From the list of printer, choose your printer model number
  • Then tap on the Next button
  • In the consecutive page, click on the Install HP Smart app button
  • The screen will navigate to the App Store
  • There click on the download button at the top-right corner
  • Once the installation got complete, click on the open button
  • In the upcoming welcome screen, click on the continue button
  • Click yes or no as a way to send data to HP or not
Make sure that you have connected your Mac system and the printer in a same local network as the HP Smart app is able to discover the printer connected to the same network alone. The setup mode remains active for two hours if you are setting up the whole connection for the first time. If it is over two hours, you have to perform factory reset.

Steps to reset your HP printer:
  • First navigate to your printer display
  • Then swipe down to choose the control panel display
  • Tap on the gear icon and click on the Network Setup
  • Now choose Restore Network settings option
  • On the following prompt choose yes
  • In case of printers without a touch screen, press the cancel button to make your printer ready
  • Then press and hold the wireless and cancel button for few seconds
In case of LaserJet printers, press and hold the wireless button until you see the blinking of the attention lights.
Read more:
  • HP printer testing and fixing tools
  • HP smart app for windows
  • How to create hp smart account
  • How can I update HP smart account information

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1/23/2023

How to Use HP Print and Scan Doctor App to Fix Printer?

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​Are you looking for a troubleshooting app for your HP printer? Then HP Print and Scan Doctor App must be a great option for all your requirements. A free tool available for Windows OS that helps resolves most of your printing problems. In this blog we will dive deep into the aspects and features of the HP Print and Scan Doctor App in detail.
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HP Print and Scan Doctor (Windows)
In this section, we will look into the steps/procedure for HP Print and Scan Doctor to solve all those common printing and scanning problem that exist in your HP Printer. This can solve issues such as printer offline, corrupted printer driver; scan error, print job stuck in printer, and wireless/wired connectivity error.

Download and install HP Print and Scan Doctor
Initially, you have to download the HP Print and Scan Doctor in your computer that is connected to your printer. Now turn on your printer and make sure it is having enough ink and paper in it. Now navigate to the HP official site and download HP Print and Scan Doctor app. Then Follow the instruction to complete the installation process.
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Start with the application
Once installed, open the application. From the welcome screen, tap on the start button to locate your printer. In the upcoming screen, click on either the fix printing or fix scanning button.

Things you should know to review the result
While using HP Print and Scan Doctor, you must know some of the signs and reviews. Below are the result to know about the working and the result of the app.
  • A cross mark indicates an issue. You must follow the following instruction to solve the issue
  • An exclamatory sign shows that there is some attention required with any case, but you have skipped it without acknowledgement
  • A spanner indicates there is an issue found but it is automatically resolved with HP Print and Scan Doctor
  • A green tick mark represents everything is fine and your printer has passed the test
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Troubleshooting HP Printer issues with HP Print and Scan Doctor
How to reset HP Printer?
  • Initially click the Printer
  • Then in the following page tap on the Reset option
  • This will reset your printer’s hardware or memory
How to open the HP printer’s web settings?
  • Initially click the Printer
  • Then in the following page tap on the Open Printer Web Pageoption
  • This will help you access the Embedded Web Server to see the printer settings
How to check HP Instant Ink account status, ePrint along with printer app status?
  • Initially click the Printer
  • Then in the following page tap on the Web Servicesoption
  • This will help you view ePrint cloud printing account information
  • You can also check Instant Ink registration status
  • Then click Print ePrint Instruction Page to get your printer claim code
How to get your HP printer hardware and software information?
  • Initially click the Printer
  • Then in the following page tap on the Advanced Printer Data option
  • This will help you view locate the serial number
  • You can also check firmware version, software info, warranty status
  • And along with that you can find the information about the HP Printer’s print head
How to check the ink and toner cartridge levels along with its information?
  • Initially click the Printer
  • Then in the following page tap on the Supply Levels option
  • This will help you find numbers of toner and ink cartridges
  • You can also check the warranty status and installation status
How align the print heads and clean the print heads of your HP printer?
  • Initially click the Printer
  • Then in the following page tap on the Printer Services option
  • This will automatically clean your Printheads and followed by the Printheads alignment process
How to find and access the router settings?
  • Initially click the Network option
  • Then in the following page tap on the Open Router Web Page option
  • This will help you view your internet name and password
  • You can also change the network credentials in this page
How to troubleshoot and fix firewall-related issues?
  • Initially click the Network option
  • Then in the following page tap on the Troubleshooting Firewalls option
  • Now follow the upcoming guidelines or instructions to solve the firewall issues that you are experiencing with your HP printer
How to check and find the network information along with its status?
  • Initially click the Network option
  • Then in the following page tap on the Show Advanced Info option
  • This will help you print an information review the IP address, Internet status, signal strength, and security types
  • If there is a list of network signal available, you can click on the Show Wireless Info option, to view the network key
How to print an information report?
  • Initially click the Printer
  • Then in the following page tap on the Printer Services option
  • This will help you print an information report
  • Always keep in mind you should load your printer with enough ink and paper to start the printing process
  • If there is no enough paper the printer couldn’t print the information report
HP Print and Scan Doctor (Mac)
As for now the HP Print and Scan Doctor for Mac OS is not built and not available.
We hope this blog has been really helpful for you throughout your tough situation handling the print and scan issues with our HP printer.
Read more:
  • hp printer testing and fixing tools
  • hp print and scan doctor unable to find my printer

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1/13/2023

How to Fix HP Printer Incomplete Setup Error?

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​Most of the HP users have came across this HP printer incomplete setup error even when you have completed the HP printer setup. If you are also  one among them undergoing this error, this article is for you. We will curate a detailed list of troubleshooting tips for you to overcome this issue with ease. Read along to know more.
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Start off with finding the error type

Based on the displayed error code in the printer control panel, the error varies. For example, UA_200_OWSVD00001 conveys the  HP printer registration error error, UU_400_EB000U0004 or OW_500_OWSID00001 conveys the HP printer incomplete setup error. If you receive the incomplete error message, you have  to complete the setup in case of registration issue, continue with the troubleshooting.
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Then try resetting the printer
If it is a minor connection or the hardware issue, resetting the printer can help you resolve the HP printer registration error issue
  • To perform this, turn off your HP Printer
  • Then remove the power cord from the computer
  • Remove the power cord from the wall outlet too.
  • Wait for a minute or two
  • Now reconnect the power cord directly to the wall outlet
Keep in mind HP advises to connect  your printer directly to the wall outlet. Connecting the printer through surge protector can cause power fluctuation and improper supply which can hinder the normal printer working process.

Now, check your printer status with HP smart
  • Wait for the printer to complete the reset process
  • After that open the HP smart in your device
  • Now check the status of your printer
  • If you see ready to print option displayed with a green tick then your printer is ready to print
  • If it prompts to complete the printer setup, go ahead and complete the setup process
  • On the other hand, if you see the error you need to continue with the troubleshooting process

Reset the printer factory settings
You can reset the printer factory setting by signing in to the HP Smart website account. Follow the below steps for the sign in process.
  • From your computer or the mobile device, navigate to hpsmart.com.
  • Analyze the information displayed on the dashboard display
  • If you don’t find your printer name in the list,you have to complete the printer reset process
  • In case if you find the standard dashboard, you can move on to the next troubleshooting step

Steps to reset your HP printer to its default factory settings
Before starting with the resetting the printer settings will completely get erased which cant be reversed at any cost. We will comprise the resetting process based on printer with and without touchscreen panel.
  • For printers with touchscreen, click on the setup icon
  • Then in the following screen, choose Printer Maintenance option
  • From the upcoming screen, select Restore and choose Restore Factory Default option
  • If you see a confirmation message in the control panel, click continue option
  • Wait for the printer to complete the reset process and continue with the upcoming process
  • For printers without touchscreen panel, you have to access the printer settings from the Embedded Web Server (EWS)
  • Open your HP Smart app and navigate to the printer settings
  • In the upcoming screen,select the Advanced Settings option and choose tools option
  • This will open the EWS page
  • If this doesn’t open the EWS, you can print a Network Configuration or Printer Information page
  • Press the information button on your printer control panel to print the Network Configuration page
  • Note down the IP address and enter it in the browser of your choice
  • This will open up the EWS page of your printer
  • From the EWS page, navigate to the settings tab and choose Restore Defaults or Services option
  • In the following page choose Restore Factory Defaults and tap on the Restore Factory Defaults button
Wait for the printer to complete the rest process and continue with the troubleshooting process.

Follow the guidelines to setup the printer online
  • Initially, download and install the HP Smart app from the HP official site
  • Then open the application to choose, skip for now if the home screen of the application asks to add printer
  • To access the HP Smart features, you can hit on the sign-in button
  • Simply follow the on screen guidelines to find the verification code if any prompt ask you for it
  • Then you can click on the set up a new printer option if you need to connect with the new or existing system

Now if you have a printer without the touchscreen control panel, you can click on the info button. In case of touchscreen control panel, you can click on the check mark button.If you still face any difficulties with the printer setup process, you can restart your HP smart app. Once restarted, you can the printer fresh in the application. And continue to finish the printer setup process. This will efficiently help you fix the two of the issue that we have discussed in the blog called the HP printer incomplete setup error and the HP printer registration error.

End it with service
If none of the above steps have helped you with solving the issue, it is time for your printer to have some professional service which can be offered by HP. On having warranty and guarantee that is within the stipulated period can help you with this process.
While configuring many of us may undergo a lot of confusions as a first time HP printer user or the person with little to no technical knowledge. It is ok to have errors and there are a lot help found to help you out of the mess. And our blog is one among them assisting you to over come the incomplete setup error.

Read more:
  • Fix HP Printer error code OW_4XX_0WSWS00001 or UA_200_OWSVD00001
  • Solve error code UU_400_EB000U0004 or OW_500_OWSID00001 on HP printers
  • How to connect HP printer to wifi network
  • Restore wifi setup mode on HP printers
  • HP printer turns off repeatedly

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1/2/2023

Why Does My HP Printer Always Says Alignment Failed?

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Are you one of them trying to print from HP printer and receive the HP Printer alignment failed message? Then this blog is for you. A printer may reflect the alignment error because of many a reason but mostly ink cartridges are the one to blame.
The ink cartridges may not be of genuine version or it may not insert properly or the ink may be leaking from them or the ink nozzle may be broken or the copper contacts are moved from its place causing a poor electrical connection resulting in the printing issues with the HP printer.
Whatever may be the reason, we will curate a detailed list of the possible reason along with the troubleshooting ideas that would help you get over the HP printer alignment unsuccessful attempts.
Alignment error
Initially reset the printer
​In case if your printer is suffering from minor connection, jerk, or any printer failure, performing a reset function can help it overcome them without much hassle.
  • With the printer still turned on, pull out the power cord from the printer
  • Then also make sure to remove the power plug from the wall outlet
  • Now wait for a minute or two
  • Then again reconnect the power cord to the printer and the power outlet
  • In case if you have a battery printer, simply remove, and replace it once to complete the rest the process               
Try performing an alignment process
In case if you are inserting the new ink cartridges or replacing the damaged with new cartridges, you must perform the alignment process for an improved print quality.
  • Initially load the clean white paper in your printer
  • Then use the paper width guide to adjust the paper position inside the paper tray
  • For printer with touchscreen, navigate to tools and select Align cartridges or Print an Alignment Page option
  • In case of HP Utility app for Mac user, choose the option that align the print heads and the cartridges
  • For HP Printer Assistant in the Windows, choose Maintain Your Printer option and choose align print head option that would help you clear the alignment unsuccessful issue.

Then check the ink levels of your HP printer ink cartridges
Sometimes the low ink supply or any issues with ink flow may be the whole reason behind the HP printer alignment unsuccessful issue. Make sure to check the ink levels and the working condition before taking any decision. The low ink level can cause a poor print quality.
  • For the printer with control panel display, look for the ink drop symbol, ink levels or the cartridge icon
  • In case having the HP smart app, open it
  • Then from the home screen of the app, check the estimated ink levels display
  • In case of HP printer software and click on the Supplies or Ink Levels option
  • For the ink tank printers, you can check the ink level by checking the line on the tanks
  • The printers such as Ink Tank, Smart Tank, DeskJet GT printers will display low ink message if they ran out of ink
  • If it is not refillable you have to replace them or you can refill enough ink to them
  • Make sure to use HP genuine products from its online store

Now clean the HP printer ink cartridges clean and clear
When you see unwanted lines, streaks, and smudges with color leaks, you have to clean your HP printer print heads. You can use a cleaning software or print head and cartridge cleaning tool to perform the cleaning service.
  • For printers with touchscreen navigate to settings
  • Then choose setup and find an option for cleaning the cartridges and the print heads
  • If you have HP Smart app, open the application Choose your printer name
  • Then select Print Quality Tools and select the print head or cartridge cleaning option
  • In case of HP Printer Assistant in Windows, tap on the Maintain Your Printer option
  • In the following choose the option to clean your print heads or cartridges
  • In case of HP Utility in Mac, tap on the clean the print heads or cartridges option
  • Once done with cleaning, print a page to check the print quality
  • If the quality is not acceptable you might need to perform those steps again
  • Based on the print quality, you have to perform the cleaning until the quality become satisfied

If possible, replace the damaged with the brand new ink cartridges
Check the printed alignment page. If it contains a lot of defects, missing color, and twists, it conveys that your printer’s sensor inside the printer were damaged. This also conveys that your print heads and the cartridges are damaged. Always make sure to replace your print heads with genuine products from HP store. Using the third-rated products can cause irreversible damage to your printer.


Finally, it’s time for a service to your printer:
If you have tried every mentioned step to troubleshoot the HP Printer alignment failed issue and still facing the same then it is time to contact the HP customer support for a quick service to find what is really going on with your printer. In case if you have the guarantee and warranty take them with you to claim them.
The proper alignment is necessary for any printer’s proper printing function. Once the misalignment shows in your printer your output quality begins to fade. So it is always to keep a check on your paper and the ink cartridges.
To prevent this type of Printer alignment failed issues, perform a regular inspection, and make sure to use genuine products of HP printer. We hope this blog has really been a eye opener towards the alignment unsuccessful issue.
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Read more:
  • How to resolve if HP printer printing black pages
  • How to fix if copies have lines or color bands on HP printer
  • Why is my HP printer not printing black ink
  • How to fix HP printer printing extra blank pages

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12/31/2022

How to Easily Settle Printer Attention Required Issue?

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Your HP Printer worked fine until one day; you received an error message of HP printer attention required windows 10. This issue may arise due to many a reason like outdated driver or the printer software or the network connection issue.
Sometimes, the hardware may also become the culprit for this kind of issue. So check if all the panel doors are closed properly. Also check if the printer is loaded with enough paper and ink in it. Next thing is to check if the cables are connected firm with the printer, system and the power outlet.
If you still deal with the attention required error then you will need some troubleshooting assistance that will be provided in this blog. Read along to know more about the reason and troubleshooting ideas to alleviate the error.
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HP Print and Scan Doctor (PSDR):

Initially, we will try to resolve this issue with HP Print and Scan Doctor (PSDR), an automated tool that helps with diagnose and resolving printing and scanning issue. This tool will also assist you with checking the network connectivity issue especially clears the printer offline issue.
  • First download the HP print and scan doctor application from the HP official site
  • Then run the downloaded .exe file of the HP Print and Scan Doctor application
  • Now open the application
  • Then click start and select your printer name from the application
  • If you don’t see your printer name from the list, turn off and on your printer
  • Then give a retry
  • If HP Print and Scan Doctor prompts you to make your printer the default one, make it as a default one
  • If there is a prompt displaying to make necessary printer updates then update them all
  • On having any connection issue, the app will instruct you to solve that issue with accurate guidelines.

Set a manual IP address
Before starting with setting up the static IP address, make sure your printer is online. Navigate to your HP Printer and tap on the settings button. Use the navigation buttons to choose the Network setup that appears in the LED window. Now press the right navigation button to choose the Print Network Settings and click Ok. The Print settings will contain the information include Subnet mask, IP address, and the Default Gateway that is the router’s network address.
  • Now open a web browser of your choices
  • Then enter the IP address of your printer that you have noted before
  • Next click enter
  • This will display your printer control panel
  • Choose the networking tab and under the connections tab choose wired option
  • Next under the IP Address Configuration choose Manual IP option
  • In the following session, enter the IP address, default gateway and subnet mask of your printer
  • Finally click Apply option
Once done with above steps, you might need to restart your devices to check if the printer attention required has solved or not.
Note: Find the IP address of HP printer

Run the troubleshooter present in the printer
  • First press the win and I key on your system keyboard
  • This will navigate to the printer Update & Security option
  • From the upcoming menu choose Troubleshoot option
  • In the following choose printer and tap on Run the troubleshooter option
  • Now simply follow the displayed instruction to get out of the attention required

Update your HP printer driver to the latest one
Updating the printer with the latest update can help you solve many issues that exist with your system and the printer like, network connection, bugs, and also fortify your printer with the latest features.
  • Initially restart your computer
  • This will help you list any missing updates in the list
  • Then press the win key and search for updates in the search bar
  • This will start the updation process automatically
  • You can manually click the Download button to start the same

​The printer driver updation process can also takes place with Device Manager
  • Initially press the win key
  • Now look for the Device Manager
  • Then from the list of available devices, choose your printer name
  • Next right-click on the printer name and select the Update Driver option
  • Now choose Search automatically for updated driver software
  • Then simply follow the online instruction to complete the software updation process
  • Once completed, restart your computer to see if the attention required has resolved or not

Restart the spooler service on your HP printer
Apart from print job stuck on printer, restarting the spooler can solve many of the common printing problems.
  • Initially open the start menu
  • Enter services in the search bar
  • In the following choose services option
  • Now in the following page choose Print Spooler option
  • Then right-click on the print spooler and click stop
  • Just wait for few seconds for the printer to stop
  • After that right click on the print spooler option to restart the service

Restarting the print spooler from the task manager – alternate option
  • Open the windows task manager by pressing the ctrl+shift+esc buttons
  • Now choose the service tab and select spooler from the list
  • After that check the status, if you see the status is running, you have to right click on it and choose restart option
  • You have to right click on the spooler option to choose start and the stop option
  • Now restart you HP Printer and the system
  • Again try printing to see if the error has been resolved or not.
Read more:
  • hp printer displays rundll error
  • hp printer offline fix
  • how to update hp printer firmware

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12/30/2022

How to Fix Service Error 79 on HP Printers?

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Are you one of the users, experiencing Service Error 79 on HP Printers? Then this blog is the one-stop solution for all your end-to-end HP printer 79 service error. This type of error can happen for many a reason also has a great impact with your day-to-day printing job. We will list all those possible reason for the same error along with troubleshooting guidelines to help you out of the situation.

Possible reasons for this service error 79:
  • Firmware issue
  • HP printer hardware issue
  • Hp printer outdated software issue
  • Network connection issue
  • Irrelevant print settings
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Troubleshoot HP 79 error code
Regarding this 79 error, there are 2 types of error code you may get like 79 service error turn off then on and 79 error turn off then on. In the upcoming passage, we will give troubleshooting guidelines for both the error type for a clearer understanding.
If that is 79 error turn off then on, follow the below steps
  • Initially, turn off the printer and wait for atleast 30 seconds
  • Now again turn on the printer and wait for it to complete the initialization process
  • If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
  • Now turn on your HP printer
  • Check if you get the message again, if you still seeing the message you can remove the cables
  • And connect from the network and try power cycling your printer
  • Once your printer got ready, check the printer firmware
  • If it needs be updated to the latest version download the same
  • It’s better to sort out the reason than working on everything
  • Now make sure to delete all the stacked print job from the queue
  • Then send a single print job to your printer
If your printer is not updated to the latest firmware, kindly update the printer firmware. Follow the below passage to for HP printer firmware updation process.
If that is 79 service error turn off then on, follow the below steps
  • Initially, turn off the printer and wait for atleast 30 seconds
  • Now again turn on the printer and wait for it to complete the initialization process
  • If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
  • Now turn on your HP printer
  • Check if you get the message again, if you still seeing the message you can remove the cables
  • And connect from the network and try power cycling your printer
  • Once your printer got ready, check the printer firmware
  • If it needs be updated to the latest version download the same
  • It’s better to sort out the reason than working on everything
  • Now make sure to delete all the stacked print job from the queue
  • Then send a single print job to your printer
  • If you still face the same error, then you can uninstall any install DIMMS
  • Then again give a simple print test to start with
If your print job gets printed, then your issue has been resolved. If not there is some other issue exists with your printer you can contact the HP Printer customer support executives for a more custom-made solutions.

Updating the printer firmware
You can update the printer firmware by many means like through HP Smart app, from the HP printer website for windows or from the HP printer website for the mac. Here we will list some of the top-rated methods to update your HP printer firmware.
Updating your HP printer firmware with HP Smart app
  • Initially, if you don’t have a HP Smart app, you can download it from the HP official site
  • Then open the app to create an account followed by signing to the application
  • If you are setting up the HP Smart app for the first time, you must create an account
  • Then from the home screen of the app, you must select your printer name
  • Next beneath the Advanced tab, choose Advanced settings
  • Then choose Tools or the web services option
  • Now tap on the product update option and select Check now
  • If you see any updates available, you can download it from the HP official site
Updating your HP printer firmware from the HP website
  • Initially turn on your HP printer and your windows computer
  • Then make sure that your printer has adequate paper and ink loaded in it
  • Now, go to HP official website and section
  • There, check the firmware update availability by entering your HP printer model
  • Click HP Software and Driver download
  • Now, in the drivers list, choose the required firmware
  • Then click the download button next to it
  • In case if you don’t find any firmware, indicates that there is no firmware update available in this moment or your printer firmware is up to date
  • From the HP Printer Update screen, check the status of your printer
  • If it is not ready for network connection, then you have to temporarily connect a USB cable for to make the update process.
  • Once done, you can wait for 30 seconds before clicking the Refresh button to proceed
  • Then you can see the status become ready and choose the check box next to serial number
  • Finally, click update to initiate the firmware updation process

​We hope this blog about HP Service Error 79 has really been useful in solving and troubleshooting most of your HP Printer issues. For more details on your HP printer problems and solutions, please contact with our technicians through live chat, as they are swift to provide personalized solution for any issues with most appropriate answers.
Read more:
HP printer is not available

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12/29/2022

How to Restore Wi-Fi Setup Mode on HP Printers?

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Do you need to setup your printer in the wireless mode? Or make your printer accessible over HP Smart app, HP Software or the entire printer setup? You will need to restore wifi setup mode on your HP printer. Besides the restoring the Wi-Fi setup mode also assists with troubleshooting the wireless-related connectivity issues.
In this blog we will curate the end-to-end instruction on resetting the Wi-Fi Setup Mode on HP Printers. Read along to know more with us.
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Solution 1: Restoring Wi-Fi setup mode on printers with touchscreen display
  • Initially, navigate to your printer control panel
  • Then tap on the setup menu
  • If the setup icon not available, click on the wireless icon
  • Now choose Network setup option
  • In the following select Restore Network Settings option
  • Next click yes on the access prompt that will be displayed on the control panel
You have to wait for a minute or two to see the wireless light to turn into blue color. Keep that in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 2: Restoring Wi-Fi setup mode on printers without a touchscreen display for HP ink tank and ink jet display
  • Initially, navigate to your printer control panel
  • Then press on the cancel button to wake your printer and keep it on ready mode
  • Now press and hold the wireless and cancel button for some time
  • That is until you see a flash from your power button
  • Now, wait for a minute or two to see the wireless light to turn into blue color
Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 3: Restoring Wi-Fi setup mode on printers without a touchscreen display
  • Initially, navigate to your printer control panel
  • Then press on the cancel button to wake your printer and keep it on ready mode
  • Now press and hold the wireless and cancel button for some time
  • That is until you see a flash from your power button
  • Now, wait for a minute or two to see the wireless light to turn into blue color
Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.
 
Restore Wi-Fi Setup Mode on some of the special HP printers
For HP Laser Neverstop Printers
  • Initially, navigate to your printer control panel
  • Then press on the cancel button to wake your printer and keep it on ready mode
  • Now press and hold the wireless button for some time
  • That is until you see that your printer restart
  • Now, wait for a minute or two
  • That is until you see the wireless light turning blue
Make sure to finish the setup within 2 hours in your HP Laser Neverstop printers or else you have to perform the restoration process.
For HP Laser and Color Laser Series Printers
  • Initially, navigate to your printer control panel
  • Then press on the menu button
  • Now press on the right navigation button from the printer control panel
  • This will navigate to the network settings
  • Next press ok
  • In the following screen, choose Wi-Fi Default
  • Then click ok
  • Now, wait for a minute or two
Make sure to finish the setup within 2 hours or else you have to perform the restoration process.
For LaserJet M109-M112 Printers
  • Initially, navigate to your printer control panel
  • Then press on the resume or the cancel button to wake your printer and keep it on ready mode
  • If it is not ready you can find it by the ready light is on but is dim
  • Now press and hold the wireless button for 20 seconds
  • That is until you see the attention light starts to blink on your printer control panel
  • Now, slowly release the wireless button
You can see the printer getting restart with the wireless light blinks in the printer control panel. Make sure to finish the setup within 2 hours in your LaserJet M109-M112 printer  or else you have to perform the restoration process.
For HP Deskjet 27 Series Printers
  • Initially, navigate to your printer control panel
  • Then press on the cancel to wake your printer and keep it on ready mode
  • Now press and hold the wireless button and cancel button for some time
  • That is like 5 seconds until you see the power lights blinks
  • Now, wait for the blue light that is the wireless light to turn blue and to blink continuously
Make sure to finish the setup within 2 hours or else you have to perform the restoration process.
For Envy Series Printers
  • Initially, navigate to your printer control panel
  • Then press on the cancel or the resume button to wake your printer and keep it on ready mode
  • Now press and hold the wireless button for some time
  • That is until you see the power and attention lights blink
  • Now, wait for a minute or two
Make sure to finish the setup in the HP envy printer within 2 hours or else you have to perform the restoration process.
Read more:
  • how to connect hp printer to new wifi
  • how to secure hp wireless printer

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12/28/2022

How to Resolve HP Printer Printing Very Slowly?

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You are printing with your HP Printer and suddenly felt some sudden slow in the pace, tired every known methods and tired of everything? Then you are at the right place here with us. We will list the possible reason for the hp printer printing slow and the available solutions that could keep you away from the slow printing in the future.

Possible reasons that cause your HP printer to slow down are:
  • ​The damaged or defective ink cartridge or the toner
  • The stacked print queue
  • The printer is connected to a shared network connection
  • Interrupted network availability
  • Damaged power and USB cables
  • Irrelevant print settings
  • Paper and ink out of stock
  • Outdated printer driver
Picture
Troubleshooting hp printer printing slow issue:
Solutions for Mac users:
Solution 1: Check the quality of the print settings
The shortened fact is the high quality print takes a lot of time to print, as it will take more ink and time as well as. Hence use the high-quality settings only on the needed task. Other time you can use economy mode which takes less ink and saves you more time. To adjust the ink settings, follow the below steps
  • Initially click the spotlight shaped icon and enter preview
  • Now tap on the file and open option to get the document/photo open
  • Next click on the file and click the print option
  • This will open up the print job settings
  • Next select your printer and tap on the Show details option
  • Then open the Print Quality menu
  • Next tap on the Media & Quality option
  • Then from the drop-down choose Media & Quality or the Paper Type or Quality option
  • Now choose Normal or Draft option from the quality or print quality menu
  • Make the required changes and apply the changes
Solution 2: Reset your printer
Sometimes a simple reset can help you get over those technical glitches if you have any.
  • Initially you have to plug out the power cord while your printer is still turned on
  • In case of rechargeable battery printer, remove those printer
  • Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
  • Finally turn on your printer.
  • This will reset your printer to its default print settings
Solution 3: Try turning off the quiet mode
Unfortunately, by reducing the printer sound you are reducing its speed too. So check that also while you need some speed.
  • Initially you have to open the printer homepage
  • Click on the spotlight icon
  • And search forPrinters & Scanners
  • Now choose your printer name and select Options & Supplies
  • From the following screen select Show Printer Web Page
  • In case of HP Smart app, you can select our printer
  • And then choose EWS or the printer home page
  • In the EWS page, you may asked to enter the admin password or the PIN that has been sent to your printer
  • Then from the Setting tab, you can select the Preferences option
  • Then choose Quiet mode and choose off, finally click Apply to set the changes

Solutions for Windows users:
Solution 1: Try resetting your printer
  • Initially you have to plug out the power cord while your printer is still turned on
  • In case of rechargeable battery printer, remove those printer
  • Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
  • Finally turn on your printer.
  • This will reset your printer to its default print settings
Solution 2: Use HP Smart app instead of HP Print Driver
  • Initially disconnect any cables connected with your printer
  • Then from your windows search for Add or remove programs option
  • Now in the following search and choose your printer name
  • On finding your printer name, click on the printer and choose Uninstall
  • In case if you don’t find your printer name, search and find Printers & scanners
  • Then in the following screen select your printer and choose Remove device option
  • You have to click yes in the User control message
  • Then simply follow the displayed guidelines to successfully remove the printer software
  • Now navigate to the HP official site and download the HP Smart app for your device
  • Giving the print job through HP Smart app can noticeably improve the printing speed
Solution 3: Try to check and reinstall those ink cartridges
If you don’t have installed the ink cartridges as per the guidelines or if it is not fitted properly in the slot then it can also cause printing issue.
  • Initially press the power button to turn on your printer
  • Then open the cartridge door of your printer
  • Next, wait for the carriage to move and come to a rest state
  • Now press cartridge head for it to release from the slot
  • While taking them out, don’t touch the copper contacts
  • This can cause a permanent damage to them affecting the printing process
  • Besides they can also cause clogs, electrical connection failure, and ink flow issue
  • Check the cartridges, on seeing any pink tape is still intact, remove them
  • After checking the inside, reinsert the ink cartridges and close the cartridge access door
Along with these above steps follow the steps to turn off the quiet mode in your windows system.
​
Read more:
  • hp printer printing gibberish text
  • hp printer printing blank pages
  • hp printer printing black pages
  • hp printer printing blurry text

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10/28/2022

What are the ways to Improve the Fax Quality on HP Printers?

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Having issues with quality of fax? There are simple steps and adjustments you can make to the settings of fax in the sending and the receiving fax machines to receive a perfect quality fax.
​
Simple steps to improve fax quality on HP printer

Picture

​Start with cleaning the physical parts

Initially it’s better to look and eliminate any physical hindrances seen with the printer parts. For that turn off your printer and remove all the connected cords. Open the scanner lid and use lint-free, soft cloth to clean the surface. You can use a distilled water spray to wipe off any dust/debris sediment on the scanner surface.

Then go with software elements

Make sure you are using the updated and latest version of the printer driver software. Navigate to the HP official home page and tap on the HP Software and Driver Downloads where you can check and download the recent firmware updates if available.

Now adjust few technical specifications

Try reducing the fax transmission speed that can probably improve the fax quality on hp printer. For that, from the printer control panel, tap on the Basic Fax Settings followed by Advanced Fax Settings. Then choose speed and select slow.

Set auto retransmission for improved quality

Turning on the Error Correction Mode (ECM) assists in auto detection of unacceptable quality and requests another copy. To turn on ECM, from your printer control panel, tap on the Basic Fax Settings, then Advanced Fax Setting. From the following page, choose Error Correction Mode. Finally make sure the ECM is turned on.

Reset and service the printer

While your printer is still turned on, remover the power cables from the printer. Wait for a minute before turning on your printer. This process will reset your hp printer. If none of the above steps helps you improve fax quality on hp printer, you can contact hp customer support who can give appropriate advice on the ongoing issue.

Document format and design properties for high quality fax

Always look for the document format, properties and the design elements like font size, colors and brightness before starting the fax sending/receiving process to improve fax quality on hp printer.
  • The Standard quality for portrait layout should be 1728 pixels wide and 1100 pixels vertically for standard quality
  • For High quality the resolution must range from 1728 pixels wide and 2200 pixels vertically.
  • Make sure the fonts are in pure black on a pure white background
  • Always prefer sans-serif over Arial fonts. Also you can choose much softer and rounded fonts like Calibri or Verdana on a scale of 10
  • Keep in mind black or grey images render with high quality on comparing with the color images.

Troubleshooting fax machine to work with HP printer

We will consolidate few of the quick steps that you can perform, if you face any faxing issue on HP printer.
  • Initially check your phone line
  • Call the fax number to check if the receiving end is working without any issues
  • Try removing any other devices connected to the fax line
  • Always use the fax cord shipped along with the printer
  • Before faxing check your physical fax setup.

We hope this article helps you find the faxing issue and provides you with instruction on improving the fax quality.

Frequently Asked Questions

Why does My HP Envy 7155 Printer Keeps Saying Out of Paper
My HP Officejet 4632 Printer Showing Ink Cartridge Problem
HP Envy 7800 Not Printing Clearly- How to Fix it
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10/26/2022

How to Scan with an HP Printer on Windows & Mac?

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Do you want to scan any document or photo from your windows or Mac computer? Then this article is for you. We have consolidated every possible method to scan any document or photo from HP printer. Read along to know more.
Steps to scan with HP printer on windows and mac

​For scanning from windows, there are three methods available. They are:
Picture
HP smart app​
  • Initially place the document inside the scanner glass or in the ADF if you have more document to scan
  • Then open the HP Smart app from your computer
  • Click on the scan tile
  • Choose your printer name
  • In the following screen, do the needful settings
  • Then click the scan button at the bottom of the screen
  • Check the preview screen, do the needful edits and click done
  • Once scanned, you can choose to print, share or fax

Windows Fax and Scan software
  • First place the document in the printer
  • Then from your system, search and choose Windows Fax and Scan
  • In the following screen, tap on in the New scan from top-left corner
  • Choose your printer name and click Ok
  • Do the needful changes in the following settings screen
  • Finally click the scan button

Windows Devices and Printers software
  • Place the document in the scanner glass or the ADF
  • Then from your system, search and choose Windows Devices and Printers
  • In the following screen, choose your printer name
  • Right-click on your printer name and select start scan option
  • Do the needful changes in the following settings screen
  • Click preview
  • Then click scan
  • One scanned you can choose to print, fax or share the scanned document

HP Smart to scan your document from the HP printer in MacOS
  • Initially install the HP smart app in your Mac system
  • Make sure to setup your printer in the application
  • From your printer, load the required paper and document inside the scanner glass
  • You can use the guide rails to place the paper properly inside the printer
  • In case of having multiple documents, use ADF (Automatic Document Feeder)
  • Once you load the paper, open HP smart app
  • If there is multiple printer connected to the application, choose your printer name
  • Then click the scan tile from the bottom of the screen
  • In the following screen, adjust the settings as per your desire
  • Now click scan

You can preview the scan to add more pages or reorder the existing pages. Further, you can edit the file name and scan. In the following page do the needed editing and click Done. Again check the altered settings in the preview screen. Once scanning got finished from the Mac system to the HP printer, you can print, save, or share the scanned documents.

Read more:
How to Scan with an HP Printer on Android & iOS
How to Scan with an HP Printer on Chromebooks

Frequently Asked Questions
Is There Any Other App and Tool Available for Scanning
How to Scan from the HP Printer Control Panel
How to Save a Scan as an Editable Text File
Unable to Connect My Wireless Printer or Scan Over a Network

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    Author - Amelia Sampson

    ​I am Amelia Sampson from Texas, USA. I am an independently working lady with Marketing Executive Profile at HelpContact247.

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